Today I surpassed 1,000 lifetime miles on Zwift. I have been using the virtual cycling platform since November 2021, but only when cold and/or wet weather keeps me from riding outside. I should have reached this milestone a couple of days ago, but family obligations kept me from riding on Saturday and I lost Friday’s ride to a technical glitch.
The exact cause of the glitch remains a mystery. Zwift’s customer support team says I lost my connection to Zwift’s servers. But Friday’s ride seemed normal to me in every detail except one: I appeared to be the only rider using Zwift at that time. So, I took every sprint and every KOM and didn’t fret over all the “Ride On!” cheers I wasn’t getting. At the end of the ride I selected Save and the course—one that I had never ridden before—appeared to be completed. But my ride never showed up on Zwift.com or on Garmin Connect. I then shut down the Zwift application. Upon restarting, I was prompted to update the software. After doing so, Friday’s course reverted to incomplete. In my manual training log I gave myself credit for riding, but “officially” the ride never happened. Those statistics are simply lost.
Yesterday I completed two courses on Zwift and everything worked as expected. Today’s ride also was free of glitches. Friday’s ride stands alone as the time Zwift failed me. Overall, I have been satisfied with the service, and I still have only scratched the surface of what it can do.
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